ocr: For instance, if a customer has a question about a service previously rendered, the dispatcher can select the Scan Service Billing Invoice operation to scan the invoices sent to the customer starting with the most recent invoice. By identifying the work performed, the technician, the cost, and the invoice # for the service in ques- tion, the dispatcher can effectively SERVICE CALL RECURDS DHTA-BRSICS, INL SCAN SERUICE BILLING INVDICES handle the customer's questions. CUSTOMER NUMBER INVUILE NUMBER INUDILE DATE 9143 55 5/18/91 CUNTRALT NUMBER EMPLUYEE NUMBER GRAND TOTAL 210 150.00 WURK TYPE MAI ...
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